Sunday, March 29, 2009

More Storefront.net customers unhappy!

Here are a few more Storefront.net customer comments:

"Disappointment, anger, misleading sales tactics, broken promises and poor communications are just a few adjectives I would use to describe my experiences with them."

"We don't like Storefront. When the email went down, we couldn't communicate with anyone... (and Storefront wouldn't answer their phone or call us back). We have since been switching companies for our website and email. They have random weird charges and it is too expensive for the bad service."

"...they have the attitude that they have and really just don't care. it's truly remarkable that companies like this exist. I'd suggest writing letters and ups-ing them to the CEOs of Storefront and Dydacomp and "CC-ing" the Kansas City DA... for us our investment with them was minimal. in the end we just cut our losses and moved on.... Storefront is on rape mode with their ridiculous price gouging. I requested a burned DVD copy of my website. I had been requesting this ever since they built it - they continued to delay while the price went from $100 to $300 and then $1,000. Absurd."

Friday, March 27, 2009

Potential Serious Security Breach at Storfront.net?

While reviewing the discussion about Storefront.net on CNET, I spotted the following:
"By the way, is anyone else out there aware of the security issues that occurred last week? I don't want to say anything more. If you do you will know what I am talking about."
"Yes, I know exactly what you mean on the security issue and it was reported to the highest level at LaGarde."
"The only thing relevant is to make sure when you are back online and the dust settles, make sure that you change all passwords. The website, the control panel and the sql server. Make sure none of them are the same as they were before all of this started."

Were any of you informed of this by Storefront.net or Dydacomp??? Anyone know if this information is true? Is this grounds for a lawsuit?

Storefront.net customer comments continued...

Here are a few new comments from Storfront.net customers:

"I certainly do share your experience, especially over the last few months."

"We couldn't get away from them fast enough. They should be in jail for their business practices... "

Thursday, March 26, 2009

cnet forum full of complaints about storefront.net!

I wish I had found this one sooner... http://forums.cnet.com/5208-6616_102-0.html?forumID=37&threadID=122728&messageID=1391341

WOW! Perhaps we should file a class action and go after the parent corp?!?!?!

Did anyone even tell you about the bankruptcy?

We had no idea what was going on. Did you?

November 11, 2008
LaGarde, Inc. Files Chapter 11 bankruptcy, talks with buyer LaGarde Inc., which develops StoreFront and Phoenix e-commerce software, has filed for Chapter 11 bankruptcy. (Chapter 11 bankruptcy is filed when the debtor intends to stay in business. In this case, LaGarde originally hoped to stay in business.)

November 17, 2008
E-commerce software vendor LaGarde seeks sale to rival Dydacomp. LaGarde Inc. seeks to negotiate a sale of the company's assets to e-commerce software provider Dydacomp.

December 4, 2008
GreenSoft wants out of service agreement with bankrupt LaGarde Inc.
GreenSoft Solutions Inc. (GSI), a hosting provider for LaGarde, has asked a federal bankruptcy judge in Kansas to allow it to stop providing service to recently bankrupt LaGarde Inc.

December 12, 2008
Founder steps aside as CEO of LaGarde
Bob LaGarde vacated the CEO position on Dec. 5. LaGarde Inc. filed plans with the court to be bought by an affiliate of Dydacomp.

January 19, 2009
StoreFront.NET Acquired By Order Management Solutions Leader Dydacomp.
Substantially off of LaGarde, Inc. assests sold to SFN Acquisition Corporation, an affiliate of Dydacomp.

February 4, 2009
LaGarde, Inc. Refiles under Chapter 7. LaGarde, Inc. voluntarily converted from Chapter 11 to Chapter 7 bankruptcy. (Chapter 7 bankruptcy means the debtor intends to sell the assets and cease operating. In this case, the assests were sold to SFN Corporation (part of DydaComp) and LaGarde, Inc. will cease operations.)

February 21, 2009
StoreFront.NET Hosting Move
StoreFront.NET began moving sites from storefront-hosting.com (at Greanleaf Hosting) to storefront-solutions.com (at rackspace.com).

What one Storefront customer had to say...

"Planet Holds Ltd
On 23rd February Planet Holds found themselves without functionality on their checkout and email as a result of the upgrades carried out by the hosting company Storefront.net....
-- Michael Elmes, Owner www.PlanetHolds.com"

Check out the cool graphics: http://www.alniro.com/LaGarde-StoreFront-Problems.php

I love it. LOL

What has your experience been like dealing with Storefront.net?

Hello! We contracted with Storefront.net in 2006 for the re-development of our website, www.chateau-animaux.com, and integration with Microsoft Dynamics Retail Management Systems (RMS) Point of Sale (POS) software used in our retail stores. The company was recommended to us by Advanced Retail Management Systems, the Microsoft software re-seller we used.

Dealing with Storefront over the past two years has been extremely frustrating and disappointing. I decided to start this blog to recount our experience dealing with the company, and invite other Storefront customers to share their experiences as well. We have lost a tremendous amount of time, money and business with Storefront, not to mention the mental stress!

I look foward to sharing my pain, and look forward to hearing from others -- both good and bad!